Refund policy
Wellbeing Farms Refund Policy
At Wellbeing Farms, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Eligibility for Returns
- Returns are accepted within 30 days of delivery for unopened, unused products in their original packaging. This ensures the quality and safety of our health supplements.
- Opened items are not eligible for returns.
- Defective or incorrect items are eligible for free returns.
Return Process
- Contact our support team at info@wellbeingfarms.com to initiate a return.
- Orders fulfilled by Walmart Fulfillment Services (WFS) will receive a prepaid return label via email. Please package the item securely and include all original materials.
- Drop off the return at any designated WFS carrier location (e.g., FedEx, UPS, or USPS).
Refunds
- Once WFS receives and inspects your return (typically within 3-5 business days), we’ll process your refund to the original payment method within 5-7 business days.
- For defective or incorrect items, we’ll cover return shipping costs and issue a full refund or replacement, per your preference.
- For non-defective returns, customers are responsible for return shipping costs unless otherwise stated.
Exchanges
- We offer exchanges for defective or incorrect items, subject to availability. Contact us to arrange an exchange.
Contact Us
For questions or assistance, email info@wellbeingfarms.com or call 949 881 4441. We’re here to ensure your shopping experience is seamless.